Are you looking for a challenge in a fast-paced, innovative start-up? Look no further than WTX. We're on a mission to revolutionize the commercial vehicle trading industry. The current process of buying or selling trucks globally is too complicated, inefficient, and outdated. Our aim is to make the entire experience seamless, from discovering the right vehicle online to its reliable delivery, powered by cutting-edge technology.
WTX is backed by Daimler Truck AG, one of the largest global OEMs for commercial vehicles, and by KI group, one of Europe's most trusted venture builders.
Our remote-friendly policy allows our team members the flexibility to work from home or from our cool office in Stuttgart. So, are you up for the challenge?
We are looking for an eager and excited Senior Operations Associate who’s ready to dive into all aspects of a B2B marketplace startup. You will work directly with the founding team from Daimler Trucks and KI group to collaborate on various operational projects and initiatives that will help drive us towards our company-wide goals. This is a great opportunity to take over responsibilities in a fast-paced startup environment and have a direct impact on its success.
Join us in disrupting the used heavy duty vehicles market!
Drive operational projects and be responsible for the execution, monitoring & ongoing implementation of operational programs and processes
Scale new and existing processes to allow the business to efficiently operate and grow
Find clever ways to solve problems for our customers through tools, external/internal resources and operational MVPs to validate future product features
Implement streamlined processes with a mentality of continuous improvement of order fulfilment
Collaborate continuously with other internal stakeholders (e.g., management, product team) and external partners (e.g., logistic companies, finance companies)
Handling negotiations and fulfilment of orders end-to-end
Communicating with buyers and sellers
Handling all required processes for order fulfilment
Managing the coordination with external service providers
Ensuring the quality of inventory shared by suppliers
Implement a customer success strategy with the aim of providing an excellent customer experience end-to-end
Completed Bachelor or Master in relevant studies (e.g., business administration)
At least 3 years of work experience in a fast-paced environment (consulting, startup, VC, etc.)
Previous experience in analyzing and mapping processes in detail to optimize for efficiency and speed
Ideally, operations experience in a similar b2b and/or automotive environment, esp. logistics and finance
Strong verbal and written communication in English (bonus if you are fluent in other European languages and/or Arabic) to communicate directly with customers and our stakeholders
Ability to influence multiple stakeholders internally as well as externally
Strong attention to details
Growth-minded and passionate about making a difference and creating actual impact
Ability to use data to inform key decision-making and strategic direction
Sound business judgment to run process improvement tests
Positive can-do and hands-on attitude. You roll up your sleeves and get things done.
You are comfortable executing in a fast-paced environment that changes frequently.
The opportunity to create this startup from scratch - you'll be involved in the initial market entry, so your work has a tremendous impact
The opportunity to participate in something that has never been done before - be disruptive
Be bold enough to risk - fail more, so you win more
The chance to suggest and propose new ways of doing things - think outside the box
Dynamic work in a challenging startup environment
Work with a best-in-class team from an industry leader and a leading digital company builder (KI group)